BYG CAFE

Terms and Conditions

Last updated: August 2026

These Terms and Conditions govern the use of the BYG CAFE website, online ordering service, memberships, food wallets, and related services.

By using the website or placing an order, you agree to these terms.

Orders

All orders are subject to:

  • product availability
  • service-area availability
  • delivery-slot availability
  • successful payment or valid wallet balance

BYG CAFE may decline or cancel an order where fulfilment is not reasonably possible.

If a prepaid order is cancelled by BYG CAFE, the applicable amount will be refunded or restored to the customer’s BYG wallet, as appropriate.

Prices

Menu prices are displayed in Indian Rupees.

Taxes, delivery charges, packaging charges, or other applicable charges will be shown at checkout where applicable.

Menu availability

Menu items, ingredients, pricing, portions, and availability may change from time to time.

Images are intended to represent the general presentation of the food. Actual presentation may vary slightly.

Allergies and dietary requirements

Customers are responsible for reviewing ingredient information and informing BYG CAFE of any relevant allergies or dietary concerns before ordering.

BYG CAFE handles different ingredients in the same preparation environment and cannot guarantee an entirely allergen-free environment.

Delivery

BYG CAFE currently serves selected local delivery areas.

For the initial launch, the active service PIN code is 560077.

Delivery availability may depend on the customer’s address, order time, delivery slot, and operational capacity.

Estimated delivery timings are not absolute guarantees, particularly where delays occur due to traffic, weather, high demand, or circumstances outside our reasonable control.

Customer information

Customers are responsible for providing accurate:

  • name
  • phone number
  • delivery address
  • PIN code
  • delivery instructions

BYG CAFE is not responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.

BYG food wallet and membership

Where a BYG membership or food wallet is offered:

  • wallet value may be used only according to the applicable membership terms
  • wallet value cannot normally be exchanged for cash
  • promotional or bonus wallet credit may have separate validity or usage conditions
  • membership benefits may not be transferred unless BYG explicitly permits it
  • misuse, fraudulent activity, or attempted manipulation may result in suspension of the account or wallet

Specific terms displayed at the time of purchasing a membership form part of these Terms.

Founding 100

The Founding 100 offer is a limited launch promotion.

Where the offer states “Pay ₹2,000 and receive ₹3,000 in BYG food value”, the additional ₹1,000 represents promotional BYG wallet value and is not cash.

Any bonus-unlock schedule, validity period, delivery eligibility, and usage restrictions are displayed before purchase.

The Founding 100 promotion ends when the allocated memberships are filled or when BYG CAFE withdraws the launch offer.

Intellectual property

The BYG CAFE name, branding, website design, graphics, photographs, written content, and other original materials may not be copied, reproduced, or commercially used without permission.

Website availability

We aim to keep the website available and accurate, but temporary interruptions may occur for maintenance, technical issues, or service changes.

Limitation

Nothing in these terms is intended to exclude rights that customers are entitled to under applicable Indian consumer law.

Changes

BYG CAFE may update these Terms when its services or operating policies change.

The version published on the website at the relevant time will apply.

Contact

BYG CAFE66th, 4th Cross, MCECHS Layout,Shivram Karanth Nagar,Bangalore, Karnataka 560077,Indiahello@hummingnest.com+91 96116 94999